Making Strategy Visible
Co-Founder & Alabama Native

Ted is a Founder and Managing Partner of ClearPoint Strategy and leads the sales and marketing teams.

Ted Jackson is the co-founder of ClearPoint Strategy, a B2B SaaS platform that empowers organizations to execute strategic plans with precision. A Duke and Harvard Business School alumnus, he brings over 30 years’ experience in strategy execution—including 15 years with Kaplan and Norton on the Balanced Scorecard. Ted works closely with customers to ensure the software meets unique challenges, continually refining the platform with his global expertise.

How the psychology behind visual communication holds the power.

Table of Contents

One of the biggest challenges in strategy execution is that strategy is hard to “see.” Unlike a financial report or a project timeline, strategy doesn’t have a universal structure or standard visualization. Instead, leadership teams use a variety of terms—goals, objectives, strategies, measures, metrics, KPIs, projects, initiatives, actions—which can all sound similar to those who don’t operate in that world.

Further complicating things, strategic plans are often filled with broad, aspirational language: double revenue, cut costs, enter new markets. While these statements provide direction, they fail to explain how the organization will achieve them. Leadership might understand the strategic framework, but employees often struggle to connect the dots. If people can’t visualize how their work contributes to the bigger picture, engagement suffers, and strategy execution falters.

The Visualization Gap in Strategy

Without a clear picture of how different strategic elements connect, employees may feel disconnected from the strategy itself. A few common issues include:

  • Jargon: Employees don’t always understand the distinctions between strategic terms, making strategy feel like a whole lot of nothing.
  • Lack of Detail: Strategic plans are often high-level, leaving employees unsure of their specific roles in execution.
  • Difficulty Seeing Progress: Without a visual representation, it’s hard to tell how progress is trending over time.

When employees can’t see strategy in action, they struggle to relate their daily work to the company’s broader goals. Visualization is key to solving this.

The Importance of Data Telling a Story

There’s a scientific basis for why data storytelling works. Research in cognitive psychology tells us that our brains process visuals faster than text (hence the adage “a picture is worth 1,000 words”). A compelling visual can spark emotions, trigger memory, and facilitate comprehension at a level that raw data alone cannot match. This isn’t simply an anecdotal observation—it’s a well-documented phenomenon that has been harnessed by educators, marketers, and leaders across industries.

By integrating narrative techniques with data visualization, we can engage multiple parts of the brain simultaneously. This holistic engagement helps in internalizing the information more effectively. It’s one reason why a single graph can sometimes convey more than a thousand words.

Storytelling as a Strategic Tool

Strategy isn’t static—it evolves in real time. Managers need to communicate rapidly, succinctly, and persuasively. A data story that encapsulates your strategy is not just an information dump, it’s a strategic asset. It allows you to share your vision, align your team, and galvanize your organization around a common goal.

I’ve seen firsthand how a well-told visual story can be the catalyst for change. Whether it’s securing buy-in for a new initiative or re-aligning an entire department towards a common objective, the ability to tell a compelling data story is a powerful skill. The obsession with data design isn’t just about aesthetics—it’s about strategic clarity. Every custom field, every layout, every color choice is meticulously considered so that our tools don’t just display data, they illuminate the path forward.

Start with a Clear Narrative

Every great visualization starts with a clear narrative. Before diving into the design process, I always ask: “What story does this data tell?” This step is crucial. Without a clear narrative, even the most beautiful visualizations can fall flat. The narrative is the backbone of your strategy—it’s what connects the data to the decisions you need to make.

When developing your narrative, think about the key questions you want your data to answer. Are you trying to show a trend over time? Highlight a correlation? Or perhaps reveal a surprising insight that could reshape your strategy? Once you have a clear answer, you can design your visualization around that central theme.

Data Visualizations: Choosing the Right Chart

Tools to Bring Strategy to Life

At ClearPoint Strategy, we recognize that strategy must be more than just words on a page—it needs to be tangible, structured, and interactive. Features designed to help organizations see their strategy in action and improve engagement at all levels include:

Workflows & Progress Tracking

  • Automated Checklists: Employees have a clear list of tasks they own, making it easier to stay accountable.
  • Confetti Celebrations: A small but effective feature—when users complete tasks, they get an encouraging burst of confetti to reinforce progress.
  • Progress Bars for Managers: Leaders can easily track completion rates across departments, ensuring that strategy execution stays on course.

By making execution visible and even a little fun, these features encourage engagement and accountability.

Linkage Models & Alignment Matrices

  • Understanding Connections: Employees can see how projects and KPIs align with specific goals, helping them understand their role in execution.
  • Hierarchy of Strategy: A visual model showing how different elements connect (e.g., projects supporting KPIs, KPIs driving objectives, and objectives achieving strategic goals).
  • Bringing Strategy to the Individual Level: These models make it easier for employees to see exactly how their contributions drive success.

When employees can visualize how their work impacts the organization’s strategic objectives, they feel more connected to the company’s mission.

Charts & Tables for Different Learning Styles

  • Some prefer numbers, others prefer visuals. Both options cater to different users.
  • Interactive Performance Charts: See KPIs, project status, and goal performance in real time.
  • Tables for Deep Dives: While charts provide quick insights, tables allow users to drill down into the details.

Giving people a choice in how they engage with data ensures that strategy remains accessible to all stakeholders.

Kanban Boards for Project Tracking

  • Stage-Gate Visibility: Easily track project progress through predefined steps.
  • Bottleneck Identification: Quickly see where projects are getting stuck and where additional support is needed.
  • Real-Time Status Updates: Helps leaders and employees stay informed without manually requesting updates.

This visual workflow approach makes it easy to track strategy execution at a glance.

Update Histories for Strategic Elements

  • Historical Snapshots: Select any strategic element (KPIs, projects, initiatives) and instantly see past updates.
  • Tracking Progress Over Time: Allows teams to monitor how performance has changed and adjust as needed.
  • Clear Accountability: Knowing that updates are recorded and visible encourages teams to stay on track.

Having a visual history of updates keeps strategy execution transparent and aligned.

Strategy Maps & Custom Visualizations

In addition to individual elements like KPIs and projects, organizations often need a big-picture view of their strategy. Customizable strategy maps tailored to different methodologies, like:

  • Balanced Scorecard: Visualizes strategy across perspectives (financial, customer, internal processes, learning & growth).
  • Hoshin Kanri: Organizes strategy execution into a structured, visual framework.
  • Risk Matrix: Helps organizations visually assess risks based on probability and impact, making it easier to prioritize mitigation efforts.

provide a high-level, yet structured view of how different elements fit together, making it easier for everyone in the organization to see strategy in action.

Free eBook: Essential Elements of Public Dashboards

Why Seeing Strategy in Action Boosts Engagement

When employees can clearly see how their work contributes to the company’s success, they are more likely to be engaged and invested in execution. Visualization fosters:

  • Clarity: Everyone understands the goals and how to achieve them.
  • Motivation: Seeing progress reinforces a sense of accomplishment.
  • Accountability: When strategy is visible, it’s easier to track execution and ensure follow-through.

As we look to the future, I’m filled with excitement about the possibilities that lie ahead for data visualization. With emerging technologies such as artificial intelligence, machine learning, and augmented reality, the way we interact with data is set to change once again. These advancements will further blur the lines between art and science, enabling even more immersive and insightful visual narratives.

At ClearPoint, we are committed to helping you stay ahead of the curve. Our team is constantly exploring new technologies and design methodologies to ensure that our tools evolve in tandem with the needs of modern managers. The goal is not just to keep up with technological trends, but to set new standards for what effective data visualization can achieve. We envision a future where every strategic decision is supported by visuals that are as dynamic and innovative as the challenges they address.

Making Strategy Real Through Visualization

A strategy that lives only in documents and leadership meetings is a strategy that fails to engage employees. Organizations must move beyond words and spreadsheets to bring strategy to life through visualization.

Tools that help organizations see strategy in action ensures that everyone understands their role and can track progress in real time. Whether it’s through workflows, charts, Kanban boards, or strategy maps, visualization makes strategy execution more intuitive, engaging, and effective.

If your team struggles to connect with strategy, it’s time to make it visible. When employees can see where they fit in, they better understand how they drive strategy forward.

Make Strategy Visible. Demo ClearPoint dashboards (for free!) in 30 minutes.