29 Essential Questions for Choosing Your Strategy Software Vendor
Ensure the right fit with your vendor by asking key questions about support access, industry experience, and team compatibility.
Discover the essential questions to ask your strategy software vendor with our expert guide from ClearPoint Strategy, the leading strategy execution platform. Ensure you get unlimited support, industry-specific experience, and a team you'll enjoy working with. This handbook helps you choose the right vendor for a successful partnership.
Choosing the right strategy management software is crucial, but let's be real—if the vendor behind it isn't up to par, you're in for a rough ride. At ClearPoint Strategy, we believe that the vendor's role is just as important as the software itself.
First off, ask if you'll get unlimited access to their support team. You don't want to be left hanging when you need help the most. And let's not forget about industry experience. Do they have customers in your field? If they do, that's a good sign they understand your unique challenges.
But here's the kicker: will you actually enjoy working with their people? If you can't stand the company, it's going to be tough to love their software. Our handbook is packed with the right questions to help you figure out if they're the perfect match for you. Trust us, getting this right will make all the difference.
Learn From The Leaders 🏆 in Strategy Execution
_BestMeetsRequirements_MeetsRequirements.png)
_UsersMostLikelyToRecommend_Enterprise_Nps.png)
_EasiestToUse_Enterprise_EaseOfUse.png)
_HighPerformer_HighPerformer.png)
This manual assisted us choose a vendor that truly understands our industry needs. The questions were spot-on!
A must-read for anyone selecting strategy software. It ensured we partnered with a vendor we enjoy working with.
The handbook's thought-provoking questions led us to a vendor with excellent support and industry expertise.
.jpg)
join us for a Featured Webinar
Award-Winning Innovation: Durham’s Community-First Approach to Strategic Planning
March 20, 2025
Let’s face it—strategic planning in government is often overly complicated, slowed down or stuck in bureaucracy, and disconnected from the people it’s meant to serve. Durham County is flipping that script. By putting community voices at the center of their process, they’re proving that strategy doesn’t have to just be a top-down exercise—it can be a dynamic, responsive tool that delivers real impact. With 11 NACo Achievement Awards and a Top 10 ranking in the Digital Counties Survey, Durham has set a new standard for innovation, transparency, and engagement in local government.
Join us for an exclusive conversation with Pat Madej, Strategic Initiatives Manager for Durham County, as he shares Durham's journey of streamlining processes, improving transparency, and making strategic updates easier for their departments. We'll discuss:
🔍 Why traditional strategic plans fail—and how to address common challenges
🤝 Using community engagement to shape priorities, not just check a box
📊 Best practices for structuring scorecards, reports, and automations to showcase progress
🚀 How ClearPoint Strategy has helped Durham build an effective framework for reporting and decision-making
This is not just another discussion about “best practices.” It’s a real look at how local government can rethink strategy to be more transparent, effective, and manageable. We can't wait to see you there, register today to save your seat!
