We invite anyone who is evaluating strategy and performance management solutions to take a close look at all of the available options.

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Without naming names, there are a few of our competitors that are not telling the whole truth about ClearPoint. At ClearPoint, we believe in making strategic planning accessible, efficient, and impactful for all public sector organizations. We would like to take this opportunity to share some facts about ClearPoint, highlighting what makes us unique and how we serve the needs of local governments of all sizes.

No Two Communities Are the Same

Every community is unique, and the challenges faced by local governments vary widely. At ClearPoint, we recognize that these differences matter when it comes to strategic and performance management. We offer a highly customizable platform that allows each government to tailor their dashboards, reporting processes, and data collection methods according to their specific needs. Unlike other platforms that provide a one-size-fits-all solution, ClearPoint gives you the power to create a system that truly reflects your community's priorities and goals.

Our platform offers several options based on the size and needs of the city. Whether it's simple one-click exporting, easily configurable dashboards, or even the ability to publish dashboards directly through WordPress for a custom solution, we provide a range of tools that fit the requirements of diverse public sector clients. Just because you are in local government does not mean you need to settle for less. ClearPoint is committed to ensuring that each community has the flexibility to communicate their achievements and progress in a way that resonates with their residents.

Flexibility and Ease of Use

A common misconception is that powerful platforms must be complicated. ClearPoint disproves that notion by offering a balance between advanced functionality and user-friendliness. Our platform is designed to be straightforward for users at all levels, with drag-and-drop features, customizable templates, and intuitive interfaces that help simplify the complex tasks of strategic planning and reporting.

ClearPoint's approach ensures that organizations can easily configure and adapt their dashboards without needing specialized technical knowledge. Our goal is to make the process as seamless as possible so that public sector teams can focus on what matters most: achieving their strategic objectives and delivering value to their communities.

Specialized Support for Public Sector Organizations

Support is a critical component of any successful implementation, and ClearPoint takes pride in our ability to provide targeted and comprehensive support to public sector clients. With over 15 years of experience and hundreds of clients across the public sector, our customer success team has a deep understanding of the unique challenges faced by local governments.

Our expertise extends beyond simply providing software; we partner with our clients to help them achieve their strategic goals. Our customer success managers work hand-in-hand with cities and public agencies to ensure they get the most out of their ClearPoint experience. Our customer success team has won multiple awards, including bronze and silver Stevie Awards for customer satisfaction.

It's no coincidence that Baldrige Award-winning cities have chosen ClearPoint. The combination of our experience, expertise, and commitment to public sector excellence makes us the clear choice for organizations looking to excel in strategy and performance management.

Feature ClearPoint Strategy Competitors
🎨 Customization
✅ Highly customizable dashboards and reports to meet unique community needs.
❌ Cookie-cutter standardized solutions with limited customization options.
🖱️ Ease of Use
✅ Modern user-friendly interface with drag-and-drop features and customizable templates.
❌ Steeper learning curves and inflexible, less intuitive interfaces.
🏆 Support
✅ Award-winning customer success team with deep public sector expertise.
❌ Support quality and expertise can vary.
💰 Pricing Flexibility
✅ Competitive and transparent pricing with options to pay only for needed features.
❌ May require purchasing "unlimited" packages, leading to higher costs for unused features.
😊 Customer Satisfaction
✅ High ratings on platforms like G2, Capterra, and GetApp; over 90% client recommendation rate.
❌ Lower ratings and recommendation rates.
🏛️ Public Sector Focus
✅ Extensive experience with public sector organizations, including Baldrige Award-winning cities.
❌ Focus on local governments but not the choice of award-winning cities.
⚙️ Automation and Reporting
✅ Advanced automation features streamline data collection, workflows, workspaces, and report generation.
❌ Lacks comprehensive automation capabilities, leading to more manual effort.
🔗 Integration Capabilities
✅ Seamless integration with existing systems and data sources for accurate and actionable reporting. Fully documented and supported API.
❌ Clumsy integration capabilities limited by lackluster API access.
🤖 AI Leadership
✅ Leaders in AI-driven strategic planning, continually innovating to provide cutting-edge solutions.
❌ Limited to no AI features and slower adoption of new technologies.
📜 Norton and Kaplan History
✅ Founders worked directly for Drs. Norton and Kaplan, creators of the Balanced Scorecard, and built the first strategic management platform together in 1999.
❌ Lacks the deep strategic heritage and expertise found at ClearPoint.
🖌️ Modern UI and Flexibility
✅ Modern, intuitive user interface that is still extremely flexible and customizable.
❌ May lack the flexibility or ease of customization required by public sector organizations.
🥇 Top Choice for Award Winners
✅ Chosen by Baldrige Award-winning cities due to proven capabilities and success.
❌ Not the top choice for award-winning communities.

Advanced Automation and Reporting Capabilities

One of the key advantages of ClearPoint is our automation and reporting capabilities. Our platform includes advanced features that streamline data collection, automate reminders, and simplify report generation, making the reporting process less burdensome and more efficient.

We know that public sector employees have demanding roles, and our automation tools are designed to reduce manual effort, freeing up time for more strategic activities.

ClearPoint allows users to create custom reports and dashboards that integrate seamlessly with existing systems. This integration ensures that reporting is not only accurate but also easy to understand and actionable. Our goal is to empower our clients with the information they need to make informed decisions and communicate their progress effectively to stakeholders.

Customer Success and Positive Feedback

Our clients' success is our success, and we are proud of the positive feedback we receive from the public sector organizations we serve. ClearPoint consistently receives high marks from our clients for the ways in which we help streamline their strategic and performance management processes.

Our recent customer satisfaction surveys show that over 90% of our clients would recommend ClearPoint to a peer. In fact, ClearPoint is rated higher than Envisio on G2, Capterra, GetApp, and other ranking platform, further demonstrating our clients' satisfaction and confidence in our solution.

We understand that implementing a new platform can be challenging, which is why we place such a strong emphasis on support and customer success. Our clients consistently tell us that ClearPoint has helped them achieve greater efficiency, better visibility into their progress, and more impactful strategic outcomes.

Competitive Pricing and Flexibility

ClearPoint's pricing is designed to be competitive and flexible, ensuring that public sector organizations of all sizes can benefit from our solutions without unnecessary financial burden. Unlike other platforms that force you into "unlimited" packages and create large discounts from inflated initial prices, ClearPoint offers pricing that allows you to choose what you need (and what you don't). This flexibility ensures that you only pay for the features and capabilities that are relevant to your community, making ClearPoint a cost-effective choice for local governments.

The Clear Choice for Local Governments

We invite anyone who is evaluating strategy and performance management solutions to take a close look at all of the available options. At ClearPoint, we are proud of our platform's capabilities and the success we have helped our clients achieve. We believe that the best solution is one that adapts to the unique needs of each community, rather than forcing everyone into the same mold.

ClearPoint's dedication to flexibility, user-friendliness, customer success, and real-world results speaks for itself. We are confident that our experience, expertise, and commitment to helping local governments excel make ClearPoint the ideal choice for any public sector organization looking to achieve strategic success.

If you have any questions or would like to learn more about how ClearPoint can help your organization, please reach out to our team. We are always happy to provide a detailed overview and explore how we can support your specific needs.