Customer Success Stories | Customer Case Studies

Before ClearPoint, we were drowning in spreadsheets and PowerPoints.”

Darren E.

Director of Finance

Customers Large and Small ❤️ ClearPoint Strategy

“This platform has created opportunities we never imagined. Prior to ClearPoint, we never had the data in a way individuals could value.”

Octavius M.
Assistant to the City Manager

Southern Ohio Medical Center entrance canopy with its name sign above landscaped stone terraces

“It took one person 40 hours a month to populate all our data in all the places it needed to go, and we’ve cut that down to 15-20 minutes. It's made huge efficiencies for our team.”

Tiffany L. 
Manager of Performance Improvement

“ClearPoint helped us align our diverse Power Plants under a unified strategy, making it easy for every team to see how their work contributes to our company’s goals.”

María G. 
Strategy Manager

"Our day-to-day metrics live in internal systems, but anything related to our strategy lives in ClearPoint. That’s the beauty—it creates better alignment and centralized collaboration.”

Kendra C. 
Enterprise Strategy Specialist

Health worker with a staff lanyard setting up a medication dispenser beside prescription bottles at a kitchen table

"The integration of ClearPoint has significantly improved the department's strategic management processes. These enhancements have not only streamlined internal operations, but also fostered a more collaborative and data-driven culture"

Julia S.
Public health leader

Fox Chase Cancer Center entrance at dusk with a large white sculpture on the front lawn

"Once this information was in ClearPoint, it allowed for departments to easily see how they are helping make a difference at the organizational level."

Delinda Pendleton
Director of Strategic Clinical Initiatives

Utility lineworker in a hard hat and harness working on a power pole from a bucket truck

"With ClearPoint, I'm able to directly reach out to support for the help I need. That alone is absolutely invaluable to how we're operating now and how we're reporting."

Johnny Rainer,
Contract Administrator

Santee Cooper stone entrance sign, South Carolina Public Service Authority

"The ClearPoint Strategy technology solution is an excellent product with superior support. It has enabled us to to evaluate our own existing corporate strategy"

Julie J. 
Director of Operational Excellence

Families visiting a Riverside Community Health Foundation tent at an outdoor community health event

"At the end of the year we have this beautiful report where I feel very confident about the data and information reporting back to the state."

Lauren R.  
Health Education and Evaluation Specialist

Choctaw Nation flag with the Great Seal of the Choctaw Nation against a sunset sky

“This system keeps you finding operational efficiencies. Several of these opportunities have resulted in millions of dollars in savings!”

Brandie H.
Director of Strategy

”ClearPoint is a one-stop-shop for not only our OPA work, but budget work as well... It streamlines a lot of the process”

Tam N.
OPA Director

PG&E utility trucks parked on a wet lot under a rainbow

“We now have a focused and accurate book of record, visible to leadership. Trusted data helps us focus on improving performance, meeting our goals, and driving customer satisfaction.

Ryan C.  
Director, Enterprise Planning

”I believe the framework we were able to build with strategy and performance metrics and using ClearPoint to visualize that data was a feather in our cap in achieving Baldrige designation.”

Lawrence P.
Budget Director

Aerial view of Carilion Roanoke Memorial Hospital

“Carilion currently has around 300 scorecards they manage through ClearPoint. This partnership has been great in helping us manage a large amount of data.”

Darren E. 
Director of Finance

“We had everybody doing these great things, but in their own separate entities. What ClearPoint helped us do is bring all that together. We’re not working in silos.”

Steve S.
Chief Administrative Officer

Thousands of happy customers from around the world

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"From the get go, ClearPoint set themselves apart by treating the pitch process like we were already a client. The client success process is key to getting people ready to maximize the utility of the system and their 'on the fly' brainstorming of solutions helps keep progress happening."

Nikolas G.

Strategy manager

"The software is very intuitive and extremely flexible, as it caters to our needs as the customer. We appreciate the many resources that are available to support us in getting used to the product so that it is not intimidating or overwhelming... I don't have any cons, other than wishing I had the product sooner.

Delinda P.

Director, Quality Management & Performance Improvement

“ClearPoint provides the foundation as we continue to evolve and advance the way we trackand communicate strategy across our organization and to our community. ClearPoint is a 10 out of 10. Their staff is both responsive and knowledgeable in all aspects of the applications. ClearPoint provides creative solutions that meet our users' needs."

Ryan L.

Business Practice leader

Meet our ClearPoint Advisory Board

The ClearPoint Community Advisory Board provides strategic guidance and focused input that furthers our mission to build a robust community where our members can connect, collaborate and share. They’re a curated group of leaders who embody ClearPoint’s core values and are passionate about strategy and performance management. We’d love for you to get to know them.